Refund policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be returned in the same condition that you received it. You’ll also need your receipt or proof of purchase.
To start a return, please contact us at customerservice@usedoempartsfast.com.
Returns must be requested and approved before sending any item back. Items sent to us without first requesting a return will not be accepted.
Return Shipping
Customers are responsible for the cost of return shipping. Return shipping costs are not refundable.
Please send approved returns to:
2833 E Apache Street
Tulsa, OK 74110
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will review the issue and work with you to resolve it.
Non-Returnable Items
Certain items may not be eligible for return. If you have questions about whether a specific automotive part is eligible for return, please contact us before sending it back.
Exchanges
We do not offer direct exchanges. If you need a different item, you may return the eligible item according to our return policy and place a new order for the item you need.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.
If your return is approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card company may require additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved, please contact us at customerservice@usedoempartsfast.com.
Contact Us
If you have any questions about our return policy, please contact us:
Email: customerservice@usedoempartsfast.com
Return Address:
2833 E Apache Street
Tulsa, OK 74110
